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How Incivility Breeds Incivility [PSMag.com]

 

Incivility is pretty much inescapable these days, with everyone from presidential candidates to Olympic athletesbehaving in remarkably rude ways. If, as some research suggests, this is an epidemic, how exactly does it spread?

Well, according to newly published research, the answer is: quickly and easily, under the right conditions.

A research team led by Christopher Rosen of University of Arkansas–Fayetteville and Russell Johnson of Michigan State University provides a flow chart of sorts describing how incivility can spread within an organization.

The team found that experiencing an inconsiderate or insulting act can drain an employee’s self-control, making it more likely he or she will act out in a similar way later in the day. Importantly, this cycle of abuse was only found in workplaces perceived as highly political.

“Incivility begets incivility,” the researchers write in theJournal of Applied Psychology. “These contagion effects occur within very short, daily cycles.”



[For more of this story, written by Tom Jacobs, go to https://psmag.com/how-incivili...ea6e494df#.3dqnnu8i6]

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