Cultural sensitivity is crucial for providers to build trust with patients of all different backgrounds. Failure to do so may lead to poorer health outcomes for individuals with low incomes or from racial or ethnic minority groups.
Service providers can actively engage in a variety of strategies to educate themselves about different cultures and make more accurate diagnoses. These strategies include asking themselves questions about their own privilege, the individual needs and identities of each client, and how they can learn from each client. The National Education Association’s Diversity Toolkit provides helpful tips for building trust with clients including using inclusive language; asking for preferred pronouns and proper pronunciation of each person’s name; and learning cultural customs about eye contact, physical contact, and hand gestures.
Visit OnlineMSWPrograms.com’s to learn more and read the guide: How To Be Culturally Sensitive Working with Clients with a Range of Identities