'Warm' Hotlines Deliver Help Before Mental Health Crisis Heats Up [khn.org]

Rafael Maravilla(PACEs Connection Staff) 12/10/194:00 AM

By Stephanie Stephens, Kaiser Health News, December 9, 2019

A lonely and anxious Rebecca Massie first called the Mental Health Association of San Francisco “warmline” during the 2015 winter holidays.

“It was a wonderful call,” said Massie, now 38 and a mental health advocate. “I was laughing by the end, and I got in the holiday spirit.”

Massie, a San Francisco resident, later used the line multiple times when she needed additional support, then began to volunteer there.

[Please click here to read more.]

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