Working with individuals with complex needs has the potential to change lives and provide wellness and self-sufficiency for those who need it most. However, patient-facing staff may encounter circumstances in their work can that result in their own trauma or invoke past personal traumas. Without a thoughtful, trauma-informed approach from all levels of an organization, the organization risks staff burnout through secondary trauma, leading to low staff retention and low quality of services to clients.
Trauma-informed supervision can address these workforce concerns and help leadership understand and effectively respond to staffs’ reactions to trauma. Linda Henderson-Smith, Director of Children and Trauma-Informed Services at the National Council for Behavioral Health, will provide information and answer questions on supporting staff wellness through trauma-informed supervision.
Sample questions:
– How does one shape a supervisory meeting to facilitate a trauma-informed approach?
– Because vicarious trauma blurs the line between the professional and personal, how do supervisors maintain a professional relationship with their staff in addressing staffs’ response to trauma?
Comments (2)