Trauma-Informed Care: Making Peace with the Past

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A 2-Part Webinar Series Hosted by The Eden Alternative®

The work we do is intended to help...

How can we be sure we aren’t causing more harm, when we aren’t aware that someone already feels broken, unwanted, or unlovable?

Emotional trauma is widespread and associated with increased vulnerability to chronic illness and depression in Elderhood. Trauma-informed practices in any setting are not only the right thing to do; they are becoming a regulatory expectation. The Centers for Medicare and Medicaid Services (CMS), for example, requires the provision of culturally competent, person-directed, and trauma-informed care in nursing homes. Emotional trauma is also a factor in employee burnout, contributing to absenteeism, dissatisfaction, and turnover. 

This 2-part, interactive webinar series explores how a variety of traumatic experiences may impact Elders and their care partners, and engages the audience in understanding the challenges and rewards of addressing the needs of those affected by trauma in their unique practice settings. Organizations on a culture change journey are especially well-positioned to integrate trauma awareness into policies, procedures, and practices, and to avoid re-traumatization.

Participants will gain practical resources and tools for immediate use to pursue hope, healing, and well-being for Elders and their care partners.

Session One: The Impact of Emotional Trauma in Elderhood

Tuesday, February 26th, 2-3:30 pm ET

Learn a definition of trauma in the context of a strengths-based and person-directed model of care. This session will explore how unresolved and unrecognized trauma may prevent Elders and their care partners from being fully engaged in relationships and the rhythm of daily life.

Session Two: Supporting Growth in Trauma-Responsive Organizations

Tuesday, March 5th, 2-3:30 pm ET

Explore key concepts for introducing trauma awareness and responsiveness in your organization. Participants will begin to build a toolkit of evidence-based resources, including instruments for organizational assessment and screening tools for trauma experienced by both Elders and employees. Participants will work hands-on with a “growth plan”, which will support their efforts to meet the new CMS regulations mandating trauma-informed care.

Series Registration Rates: One Fee. Two Online Events.

  • Standard Registration $159
  • Eden Registry Member Registration: $119
  • Eden Educator/Mentor Registration: $79

Registration INCLUDES...

  • The option to pack the room full of as many people as possible, stretching your registration dollars.
  • Access to a recording link of the webinar event (both video and audio) that you may use again and again for one year.

Register NOW

  • One Fee. Two Online Events.
  • CEU's Available Through NAB Pending Approval
  • Participation in both events is required.
  • Session One is a prerequisite for Session Two.

Questions?  Send them to

Featuring: Lisa Kendall, LCSW-R, CSW-G

Lisa Kendall is a social work psychotherapist and clinical gerontologist, who has passionately supported well-being for Elders and their care partners for over 35 years in a variety of care settings.

Formerly Senior Consultant for Work and Family Services at Cornell University and now serving on the President’s Advisory Council for Work and Family Affairs, Lisa maintains a private counseling and consulting practice in Ithaca, NY, is an Educator and Mentor for The Eden Alternative®, and teaches the nationally recognized Fieldwork course for the Ithaca College Gerontology Institute.  A founding member of the Finger Lakes Trauma-Informed Network in Upstate New York, Lisa speaks to international audiences about the  importance of person-directed, trauma-informed Elder care.

Read Lisa’s blog on self-care for all members of the care partner team.


Host: The Eden Alternative

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