UCSF sets up coronavirus hotline [sfchronicle.com]

Rafael Maravilla(PACEs Connection Staff) 3/25/2012:43 PM

From San Francisco Chronicle, March 25, 2020

UC San Francisco is using a hotline to deal with patients with suspected coronavirus. Health care navigators have been taking about 250 calls a week — 466 on March 17 alone- since the virus outbreak. Navigators screen and classify patients as negative or positive and have escalated up to 100 positive cases in a single day. More advanced practice nursing students will soon join the six current navigators to deal with the demand.

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