By Jackie Botts and Cresencio Rodriguez-Delgado, The Fresno Bee, September 2, 2019
In May 2017, the Los Angeles County Board of Supervisors set an ambitious goal: enroll 70,000 new families in food stamps in two years.
Home to the state’s highest poverty rate and a growing homeless crisis, the county was enrolling just 69% of residents who were eligible for CalFresh, the state’s name for the federal food stamps program. With full participation, the county would have been expected to gain $560 million in federal funding for its poor.
The social services department got to work, doubling down on outreach, simplifying the application process with new technology, and producing data-driven progress reports each month.