Hi Katie,
I am a physician and my clinical practice is in out-patient reproductive health, but occasionally we have emergencies that require me to transfer a patient to the Emergency Department. When I do, I often accompany the patient, and am able to sneak back to the trauma bay with them and "doula" them through that experience. Boy, do I know exactly what you are talking about!
The other big part of my work is providing trauma-informed care education to medical professionals and students of the medical professions. It is such an uphill battle!
I have long hoped that some ED doc or trauma surgeon would take this up as a research project, since evidence is the only thing that drives change in healthcare delivery these days. If there is an interested physician at your institution who has the ability to conduct research, I'd love to work with them (and you) on designing a simple study that would, undoubtably, show improved outcomes and patient satisfaction, when basic trauma-informed measures are implemented.
In the meantime, make yourself a point of safety and connection when you are able. Each one of us has the power to make a terrible experience a little bit less terrible.
Hang in there!
Carmen